Our rules SPA

Valle del Marta Beauty Farm is open daily from 9am to 8pm; however, the SPA zone (hot tubs, sauna, the small relax zone and the Hado pool) stays open until 11pm. Everyone can make use of the beauty farm, even if s/he isn’t a hotel guest. Treatment programs should be booked in advance, talking with members of the staff to arrange schedules and communicate special needs.
Some precautions and information: In order to avoid unpleasant hitches, customers are kindly asked to be on time – even arriving 5 minutes in advance of the arranged schedules. In case of delay, the beauty treatment or massage could be shorter than normal, in order not to penalize the following customer(s), and no refund will be certain.
Customers are also advised to book some days in advance to have their access to our SPA and beauty treatments guaranteed (hot tubs, sauna and a small relax zone are for a maximum of 2/3 couples at a time). It is possible to call off a booking by 8am of the day of the treatment; after this time, customers will be charged the 100% of the cost of the treatments (the same rule is applied to booking vouchers). In case of health issues or pregnancy, customers should ask their doctor before making an appointment; however, a precautionary meeting with our beauticians will be necessary. The staff will not be responsible for side effects caused by non-communicated pathologies. For some treatments, children under the age of 16 must not have access, while children between 16 and 18 can enter only if accompanied by an adult.
All the customers who want to book a wellness program among the ones labelled with a “heart” will be given a kit with a bathrobe, shower gel, body cream, flip flops and a towel. In the other programs, a towel and shower gel is included. Customers are kindly asked to have their costume/trunks on in the SPA zone and Hado pool, and behave respectfully towards other customers, speaking in a low voice in the SPA area.